We have new non-human team members in SSAB. Software robots named “Ssabine” are now being used to perform several administrative tasks across the company. These “digital workers” are doing manual, repetitive tasks, which allows employees to focus on more value added tasks.
Ssabine is what’s known as robotic process automation, or RPA. RPA is a software solution that mimics the actions of humans. This allows repetitive tasks to be performed more efficiently. RPA saves time and enables higher quality, which helps us deliver services faster and more consistently. With robots doing the predictable, manual tasks, people will be able to spend more time on analysis, strategy, process improvement, development projects, customer interactions, etc.
Link to press release